Terms of Service

Use of This Website

You may use this website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the site or its systems
• Interfere with or disrupt the operation of the website
• Use automated tools to scrape, crawl, or collect data from the site without permission
• Impersonate Knox Pop Con or any of its representatives

Online Store & Purchases

When you purchase merchandise from the Knox Pop Con store, you agree to the following:

• All prices are listed in U.S. Dollars (USD) and include applicable taxes where required
• You must provide accurate and complete billing and shipping information
• All merchandise is made to order through our print-on-demand fulfillment partner
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud
• Product colors may vary slightly from what appears on screen due to monitor settings

All purchases are subject to our Shipping Policy and Return Policy.

Payment Processing

Payments are processed securely through Stripe. Knox Pop Con does not store your credit card number, CVV, or banking details on our servers. All payment transactions are encrypted using industry-standard SSL/TLS encryption. By making a purchase, you agree to Stripe's Terms of Service.

Intellectual Property

All content on this website — including text, graphics, logos, images, designs, and merchandise artwork — is the property of Knox Pop Con or its licensors and is protected by U.S. copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

User Accounts

Some features of the site may require you to create an account (e.g., store account, volunteer portal). You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access.

Event Attendance

Attendance at Knox Pop Con events is subject to our Anti-Harassment Policy. Knox Pop Con reserves the right to refuse entry or remove any individual who violates event policies. Event tickets are non-transferable unless otherwise stated.

Donations

Knox Pop Con is a tax-exempt 501(c)(3) organization. Donations made through our website are tax-deductible to the extent allowed by law. Donation receipts are provided for your records. All donations are final and non-refundable unless made in error, in which case please contact us within 7 days.

Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. Knox Pop Con does not guarantee that the website will be uninterrupted, error-free, or free of harmful components. We make reasonable efforts to ensure product descriptions and images are accurate but do not warrant that they are complete or error-free.

Limitation of Liability

To the fullest extent permitted by law, Knox Pop Con and its directors, officers, volunteers, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website, purchase of merchandise, or attendance at events. Our total liability for any claim shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Governing Law

These Terms of Service are governed by the laws of the State of Tennessee without regard to conflict of law principles. Any disputes shall be resolved in the courts of Knox County, Tennessee.

Changes to These Terms

Knox Pop Con may update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms. We encourage you to review this page periodically.

Contact Us

Questions about these terms? Reach out to us:

• Email: asami@knoxpopcon.love
• Contact page: knoxpopcon.love/contact